0
years
designing high-performing customer experiences
South America • Europe • North AmericaTransforming customer experience into measurable business growth
Designing high-quality digital experiences that improve customer journeys and boost conversions across websites and products. We apply precise UX design methodologies to create a high-performing interface that generates traffic, leads and sales.
0
million
users impacted across products delivered
Web • App • Mobile • Internal systems0
projects
delivered in multiple industries around the world
SaaS • loyalty • e-commerce • finance0
awards
recognized by relevant international institutions
Product • Design • Code • Leadership
IF Design Award
2025 • Institutional Website
The Customer Summit
2024 • CX Best Innovation
Awwward Winner
2023 • Site of the Day
Red Dot Design Award
2022 • Interface & UX DesignThe problems I’m hired to solve
When companies need to improve how customers discover value, move through critical flows, and make decisions with confidence across digital touchpoints, they look for clarity, not more noise. We identify friction, define priorities, and design measurable improvements that drive growth, retention, and trust.
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Customer journeys that confuse users and hide early value
When flows are fragmented and steps are unclear, users fail to see value early on. Simplifying journeys and guiding users through key decisions helps reduce confusion and drop-offs over time.
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Low conversion rates even with strong traffic and intent
Despite traffic and user intent, unclear messaging and friction in key flows often block conversion. Improving results requires better understanding and removing small obstacles for users early.
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Decisions driven by opinion instead of data and evidence
Without input from real customers, teams lose focus and slow down. Data-informed decisions help prioritize the right problems and move product decisions forward with confidence.
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Products that feel complex and difficult to use everyday
Excessive steps, overloaded interfaces, and weak information structure increase cognitive load and errors. Reducing friction and clarifying interactions makes products easier to use for users.
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Inconsistent experiences across channels and journeys
When patterns, language, and behaviors change between touchpoints, users struggle to build familiarity and trust. Aligning experiences across platforms reduces confusion and consistency.
Selected work
Better customer experience comes from clear decisions.
Let's make the right ones together
Whether you're dealing with low conversion, complex journeys, or misaligned teams, the first step is always the same: understanding what's broken, what matters most, and what will create real impact. From there, meaningful customer experience improvements become possible.